Terms of Service for Commissions

TERMS OF SERVICE
1. GENERAL TERMS
All drawings, prints, and/or original paintings may include my signature on the back as well as my IG handle on the front that you may not remove or cover up.
Prices are subject to change based on demand.
I have the right to reject any commission that I don't feel comfortable with.
2. PAYMENT
I accept payments through Venmo, PayPal and Cashapp in USD
Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.
Do not send me any payment before I have agreed to take your commission and requested payment.
If you are requesting a commission of a custom original piece, there will be a deposit fee upfront before the piece is started.
3. PROCESS AND DELIVERY
I will let you know when I have started your commission; Upon completion with approval, you will be ineligible for a refund.
While working on your commission, I will send WIPs (works in progress) when applicable.
It can take between 1-3 weeks depending on factors such as health, the complexity of the commissioned piece, and my full time job.
If anything comes up that will slow progress, I will let you know ASAP.
Once the piece is finished, I will contact you for shipping information and we can discuss shipping and handling fees.
4. REVISIONS
Alterations are allowed up to 3 (three) times before the piece is finished
A fee will be added if you want something changed on the final drawing (unless it's to correct a mistake).
Any changes on previously approved work will incur a fee, which will vary based on the nature of the change.
If your reference is unclear to start with, changes will come at an extra charge.
5. COPYRIGHT / USAGE POLICY
I, Tiara Fennell, claim the rights to the produced drawing, print, and/or original painting not the buyer. Therefore I am allowed to use the copyrighted artwork to:
Promote myself with it everywhere
Publish books and prints with it (artbooks, etc.)
Display it everywhere to my liking (website, social media, etc.)
Post it wherever I want
The buyer is allowed to:
Use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc.)
Use the artwork on their Youtube/ Twitch channel, and in monetized videos as long as the artwork itself is not the main subject for the earnings, and only with proper credit.
The following is considered copyright infringement:
Reproducing/using the copyrighted artwork commercially - means making money off it in any way.
Claiming the artwork as your own
Removing my signature from the artwork
Altering the artwork without my consent
I reserve the full rights to the image and it's use/distribution unless otherwise agreed upon (rights to the image for your own non-personal use may be purchased at any time).
6. CUSTOMER SATISFACTION
If you have a problem with anything in regards to the commission please contact me right away so we can find a solution together.
I am willing to change some of my terms if you ask before your commission is started.
(e.g., if you do not want me to post your art anywhere, etc.)
7. REFUND / CANCELLATION POLICY
The buyer is not allowed a refund once the piece is considered completed
If for any reason I am unable to start your commission you will receive a full refund.
If you cancel your order before I started it, you can get a full refund.
If you are getting a refund, I will transfer the money back to you myself.
If the buyer breaks any of the points stated above they will lose all the aforementioned rights to the artwork commissioned by me, Tiara Fennell, and I will have the right to profit further from the commissioned artwork in any way I see fit. If you have a problem with any of these statements, they may be changed if discussed with me prior to paying your commissioned piece.
By purchasing a commission from me (the artist) you agree to be purchasing my services only. If you have a problem with any of the below conditions, they may be changed if discussed with me prior to paying for your commissioned piece.
Please read the terms carefully:
I, Tiara Fennell (the artist):
I reserve the right to cancel and refund the order at any time for any reason.
I retain all copyrights over the commissioned artwork.
I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.
You (the customer/commissioner):
You may upload the commissioned artwork on any website and social channels.
You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)
You may NOT alter the commissioned artwork without my (the artist's) consent.
You may NOT use the commissioned artwork for commercial purposes. The license to the commissioned artwork may be purchased at any point - contact me for info.